What is an Eldris compliance consultation? +
A fixed-price, written review of your product, the markets you sell in or plan to sell in, and the documents you already have. You get a PDF report on what applies, what is missing and what to do next, plus email follow-ups for your questions. Then Eldris can do the work, if you want it to.
Who is it for? +
Brands, manufacturers and sellers of physical products in the EU or the UK, before a launch or after a marketplace asks for documents. It is for anyone who is not sure what they need, or who has documents and wants to know whether they are good enough.
How long does the report take? +
Within 3 working days for 3 markets, 6 working days for 6 markets and 10 working days for EU 27 + UK, counted from when you submit your documents.
How many products can I include? +
Up to 20 products in one consultation. The price depends on the number of markets, not the number of products.
What counts as an email follow-up? +
Your plan includes email follow-ups with our team for questions about your report and your next steps: 6 with 3 markets, 12 with 6 markets and 20 with EU 27 + UK.
What documents should I upload? +
Everything you have: labels and artwork, safety reports, formula or ingredient lists, safety data sheets, test reports and certificates, declarations of conformity, and any notice from Amazon or another marketplace. If you have no documents yet, that is fine. Tell us, and the report will list what you need.
How is the report written? +
The draft is written by an AI model, working only from our claim ledger: exact quotes from the official texts. A person at Eldris reviews and edits every report before it is sent to you.
What language is the report in? +
English, in plain words and short sentences.
Is this legal advice? +
No. It is a regulatory compliance consultation. It does not include a legal opinion, formal approval of documents, certification, testing, or registrations and filings on your behalf.
Which countries do you cover? +
All 27 EU member states and the United Kingdom. With three or six markets you choose the countries; EU 27 + UK covers all 28.
How do I pay? +
Securely through Stripe, in pounds sterling, before you upload your documents. It is a one-off payment, not a subscription, and it is non-refundable, so if you are not sure which plan fits, call 020 3996 2101 or email [email protected] before you buy.
Can Eldris do the work the report recommends? +
Yes, where it is an Eldris service: Responsible Person (EU & UK), Cosmetics (CPSR, PIF, CPNP), EPR registration (packaging, WEEE, batteries), and label review and design. Your report ends with the ones that fit your case, each with a link to get started.
What happens to my documents? +
They are stored privately, used only to prepare your consultation, and deleted 90 days after we send your report.